Social Media Marketing - Minneapolis | SND Agency
Social Media Strategy Consulting - Minneapolis
Being a fan or a follower in an online community can sometimes be tough. You're loyal to a brand or company, you retweet what they post, you like their statuses, you comment on …
[Read more...] about Why Personalization in Customer Service Leads to Repeat Customers
“The Customer always comes first.” If you’ve done any bit of work for a business in your lifetime, you’ve heard that phrase before. This concept is cornerstone to any good …
[Read more...] about Customer Service on Social Media- The Immediacy of it All
Like any young person, I’ve spent a good chunk of my life within the retail world. Not shopping, rather, part-time work. My retail work history included associate work for 2 large …
[Read more...] about What Retail has Taught me about Customer Service
With the advent of social media we have encountered a new world of customer service. A world where the customer has a voice and that voice can be,well, quite loud! The dynamics of …
[Read more...] about Show the Love: Customer Service in a 24/7 Social Media World
